Sunday, August 24, 2014

Tales of Bad Customers


A number of our readers work in customer service and share horror tales.  A few have jobs that require them to address customer service problems.  They love to share those.




A  reader who works with McDonald's shared the following:


Tell me which part of my visit was acceptable.  I was next in line and waiting for the couple ahead of me to order.  They do and walk off.  So does the woman (***?) working the register.  She goes to the front of the store and out the side door.  After a few minutes, she comes back in, walks behind the counter -- where I'm still waiting -- and to another female employee.  "Is he the one in the blue car?" she asks.  The other woman (working on putting an order in a sack nods) and '***' again walks out the door.  Minutes later, she's back in, explaining she couldn't get a good look and "I have to wait on the customer" said in a complaining voice.  
I'm sorry, is my attempt to order food interrupting your attempt to get paid for doing nothing?

She comes to the register and does not say "Welcome to McDonald's" or greet me unless opening with "What do you want?" is a greeting.

And to really be Worst Employee of the Month, she drums her fingers on the counter as she asks.

I stare at her drumming fingers until she stops drumming them.  

I then say, "I'll have a number six, large fries, large drink.  For here.  I'll also have a Buffalo Ranch McChicken."

She has entered nothing into the register but hands me a medium cup.

"I said large," I say.

She sighs.

Then she wants to know, "What number did you order?"

"The number six."

She now enters it while rolling her eyes.

"And what else did you want?"

At which point, I said I would go elsewhere and did.

This was awful




If you've got a tale of bad customer service, let us know at thethirdestatesundayreview@yahoo.com (or e-mail common_ills@yahoo.com and note "For Third") and we'll share it.



The essential dance tracks






1) "Together Again" -- Janet Jackson

2) "Looking For A New Love" -- Jody Watley

3) "Believe" -- Cher.

4) "Move In The Right Direction" -- Gossip.

5) "outside" -- George Michael.

6) "Throb" -- Janet Jackson.

7) "Running Back To You" -- Vanessa Williams.

8) "Let The Music Play" -- Shannon.

 9) "Son of a gun" -- Janet Jackson (with Missy Elliott and Carly Simon).

10) "West End Girls" Pet Shop Boys (tie) "What Have You Done For Me Lately?" -- Janet Jackson.


In the world of dance music, Janet is the word.

Ms. Jackson, if you're nasty.

Running down a brief listing of the essential dance tracks, Janet places four songs on our top ten (eleven, there was a tie).

In the world of dance, Janet is the ultimate artist.

She's joined by other strong artists: George Michael, Jody Watley, Cher, Pet Shop Boys, Gossip, Vanessa Williams and Shannon.

In all cases, are selections were based on the dance mixes of the tracks and not the single that made the chart.


Yes, after the ultimate tracks above, we can easily think of ten more but the above are the ultimate and essential dance tracks.




The Disco Ten





1) "Upside Down -- Diana Ross.
2) "Don't Stop Till You Get Enough" -- Michael Jackson. 
3)  "Heart of Glass" -- Blondie
4) "Love Hangover" -- Diana Ross. 
5) "Love to Love You Baby" -- Donna Summer.
6) "We Are Family" -- Sister Sledge
7) "Lead Me On"  -- Maxine Nightingale
8) "Rock The Boat (Don't Tip The Boat Over)," Hues Corporation. 
9) "Enough is Enough" Barbra Streisand and Donna Summer.
10) "I Love The Night Life" -- Alicia Bridges



Springing from the discotheques of the sixties, disco took hold in the seventies and went on to birth dance music.

It took hold in the seventies and was so popular that everyone began doing disco songs: the Rolling Stones, Cher, Wings, Rod Stewart, Ethel Merman, David Bowie, ELO, Olivia Newton-John, Barry Manilow and many more.

Disco had many chart successes but the only artist to come to fame from the genre was Donna Summer who explored disco and took it as far as anyone could.  Two of her biggest hits make our list.

Diana Ross tops the list.  And lands another in the top ten.

Not a surprise.  The artist who shot to fame in the sixties was experimenting with disco elements as early as the sixties (The Supremes "You Keep Me Hanging On').  Diana would score other disco classics with "The Boss," "I'm Coming Out," "Your Love Is So Good For Me," "It's My House," "Once In The Morning," "I Ain't Been Licked," "No One Gets The Prize" and more.  The two on our list above both stormed to number one the Hot 100.  As a true artist moved into the genre and demonstrated what could still be done with the genre. 

Like Diana -- and to a lesser degree Blondie, Barbra Streisand was among the established artists who began recording disco.  She hit with the theme to her film The Main Event and followed that up with the monster hit on our list, her duet with Donna Summer which spent nine weeks at number one on the Hot 100.  

The Hues Corporation had their moment in time with their classic "Rock The Boat" while "Don't Stop Till You Get Enough" was only the first of three disco hits he'd have in 1979 and, in 1982, he'd find even greater success as he moved over to dance music but we'd argue this song and "Rock With You" are the two finest Jackson ever recorded and demonstrated the true range of his talent better than anything he released before 1979.







Video of the month




Maybe your love life wasn't turned into a cheap joke by the likes of Tina Fey, Amy Poehler and Michael J. Fox, but you can probably still relate to Taylor Swift's "Shake It Off."

I stay out too late
Got nothing in my brain
That's what people say, mmm-mmm
That's what people say, mmm-mmm

I go on too many dates  
But I can't make 'em stay
At least that's what people say, mmm-mmm
That's what people say, mmm-mmm

But I keep cruising
Can't stop, won't stop moving
It's like I got this music
In my mind
Singing, "It's gonna be alright."

'Cause the players gonna play, play, play, play, play
And the haters gonna hate, hate, hate, hate, hate
Baby, I'm just gonna shake, shake, shake, shake, shake
I shake it off, I shake it off
Heart-breakers gonna break, break, break, break, break
And the fakers gonna fake, fake, fake, fake, fake
Baby, I'm just gonna shake, shake, shake, shake, shake
I shake it off, I shake it off



Taylor's new album 1989  drops October 27th.



This edition's playlist

 









1) Tori Amos's Unrepentant Geraldines.


2) Aimee Mann's @#%&*! Smilers.

3) Diana Ross' The Boss.

4) Joni Mitchell's For The Roses.

5)  Ben and Ellen Harper's Childhood Home.

6) Afghan Whigs's Do The Beast.


7) Lone Justice's Shelter.

8) Tracy Chapman's Tracy Chapman.

9) Boy Hits Car's All That Led Us Here.

10) Prince's Dirty Mind.

U.S. expands military role in Iraq (John Catalinotto)

This is from Workers World:

U.S. expands military role in Iraq

By on August 21, 2014


Aug. 18 — This morning the Iraqi government forces claimed they had retaken control of the Mosul Dam in northern Iraq from the Islamic State fighters. The Iraqi army is reportedly fighting in alliance with the Peshmerga, the army of the authorities in the Kurdish area of Iraq known as Iraqi Kurdistan, as U.S. drones, jets and bombers strike I.S. targets from the air. The I.S. denies losing control of the dam. (BBC, Aug. 18)
It has become apparent that despite denials from U.S. spokespersons, and including President Barack Obama himself, Washington has reopened its direct military intervention in Iraq, including the potential use of U.S. ground forces. British and French intervention is unlikely to be far behind.

The U.S. bombed mostly trucks, armored vehicles and weapons that the U.S. had supplied the Iraqi army, which were then captured by the I.S. in the uprising that took the city of Mosul in June.

Washington and its European allies — especially the major imperialist countries: Britain, France and Germany — have been sending weapons and/or trucks directly to the Iraqi Kurdistan military for the past week. British warplanes are flying attack missions. The U.S. sent aid directly to the Kurdish regime rather than the national government in Baghdad, apparently to pressure Iraqi Premier Nouri al-Maliki to resign, which he did on Aug. 15. Washington had backed Maliki’s rise to power, but he alienated most of the Iraqi population and outlived his usefulness to imperialism.

The Obama administration has dropped almost all pretense that the “humanitarian” rescue of the Yazidis from Mount Sinjar — a mountain range near Iraq’s border with Syria — is anything but a pretext. A U.S. military mission to Mount Sinjar reported that there were not so many people there after all and the U.S. would not send in a rescue mission. Yazidi spokespeople said there are still thousands in the mountains.

Neither U.S. forces nor the Peshmerga led tens of thousands of Yazidis off the mountain. Two Kurdish guerrilla armies did. These are the fighters of the Kurdistan Workers Party (PKK), a revolutionary socialist group fighting against Turkey for self-determination, and of the Syrian People’s Defense Units (YPG), which have been fighting I.S. and related forces in Syria.

Washington and Brussels define the PKK as a “terrorist” organization. Nevertheless, the Aug. 18 Wall Street Journal reported that PKK officials said they held discussions with U.S. officials about the fight against the I.S. in Iraq. As of Aug. 18, U.S. officers deny holding these talks and the U.S. and European Union refuse to remove the PKK from the “terrorist” list.

As we have made clear in earlier articles, Washington has had an ambivalent relation with al-Qaida and its offshoot, the I.S. In Afghanistan in the 1980s, in Libya and in Syria, the U.S. and its allies in NATO and the Arab monarchies in Saudi Arabia and the Gulf Emirates have funded and armed these narrow, reactionary forces to weaken or destroy governments that have opposed imperialist interests. The U.S. also uses the “terrorist” threat to mobilize the U.S. population to support military interventions.

Imperialist interests in Iraq

With the confusing mix of forces in play, it helps to bring up a quote from an imperialist politician from an earlier era, British Premier Benjamin Disraeli, who said: “We have no permanent friends. We have no permanent enemies. We just have permanent interests.”

So too has U.S. imperialism. Under the George W. Bush administration, the U.S. invaded Iraq in 2003 to gain strategic control of Iraq’s energy resources, as under the Obama administration the U.S. bombed and sabotaged the Libyan government. Its interventions have failed to establish stable puppet regimes and, while U.S. interventions took oil and gas out of the hands of sovereign states and cut energy production, it left these resources outside firm imperialist control.

The Iraqi Kurdistan regime is composed of parties that have been cooperating with the CIA since the 1970s. The Kurdish-based regime in northern Iraq is currently the only stable U.S. client in the country. With about a third of Iraq’s oil reserves, the Kurdish region of Iraq has become the center of Western investment and its capital, Erbil, has attracted imperialist consulates as large as their embassies in Baghdad.

Reports indicate that the 200,000 barrels of oil produced daily in Iraqi Kurdistan will reach 250,000 next year. Obama told the New York Times’ Tom Friedman in an Aug. 8 interview: “The Kurdish region is functional in the way we would like to see. … So we do think it is important to make sure that that space is protected.”

What motivates U.S. imperialism is not the protection of Yazidis, Iraqi Christians, the Kurdish population, or the Iraqi Muslims of Shiite or Sunni sects that the I.S. threatens. Only Washington’s energy interests are what motivate Pentagon intervention.

These interests benefit only a narrow sector of the U.S. superrich bankers and owners of the oil monopolies. U.S. workers and the poor of all nationalities, who may be called on again to be the killers and cannon fodder in a war that threatens all Iraqis, don’t share these interests.

Right now, U.S. airstrikes are blowing up U.S. armor captured by the I.S. While this is an ideal situation for the profits of the military-industrial complex, the Pentagon generals know it won’t establish U.S. control of Iraq. However much Obama promises “no troops on the ground,” everything points to a renewed military intervention by U.S. troops.


Articles copyright 1995-2014 Workers World. Verbatim copying and distribution is permitted in any medium without royalty provided this notice is preserved.

Arming the Kurds won't stop Iraq's brutal civil war (Ken Olende)

This is from Great Britain's Socialist Worker:


Arming the Kurds won’t stop Iraq’s brutal civil war

It will be a disaster for Iraq’s Kurds if the West succeeds in hijacking their cause, argues Ken Olende


Peshmerga women fighters in Kurdistan
Peshmerga women fighters in Kurdistan (Pic: Jan Sefti/Flikr)


David Cameron has announced that Britain will arm Kurdish forces fighting the growth of the reactionary Islamic State group in Iraq. 


Many on the left think this a good alternative to direct Western intervention, which has been responsible for the spread of sectarianism in the region.


The Kurds live in an area divided between Iraq, Iran, Syria and Turkey and have been fighting for a Kurdish state. Socialists support this struggle.

But only Western imperialism will benefit if in the process the Kurds become a pawn in the spiralling conflict.
Injecting Western arms will not stop Iraq’s slide into sectarian civil war.

The West has always defended its own interests in the region through backing brutal dictators.


The US backed the rise of Saddam Hussein and the war he launched against neighbouring Iran in the 1980s. His brutal suppression of Iraqi Kurds led Kurdish guerrillas, the Peshmerga, to fight on Iran’s side.


Hussein’s forces got revenge with the chemical attack on the city of Halabja in northern Iraq in 1988.

This killed around 5,000 Kurdish people.

The US government did not call for “humanitarian” intervention. It blocked serious investigations into its ally’s war crime.

By 1991 the US had fallen out with the Iraqi regime, and armed Peshmerga forces during its first invasion of Iraq.

But its Nato ally Turkey had been fighting a guerrilla war against Kurdish separatists for a decade. It was determined that no Kurdish state should be established.

The US has attempted ever since to make sure the Kurds in northern Iraq are strong enough to help US interests, but too weak to threaten Turkey.

The war that tore Yugoslavia apart in the 1990s showed the reality of the West arming rebels.
Nato called for “humanitarian” support for Kosovans who were being attacked by Serb forces.

The British prime minister Tony Blair said in 1999 that a “new generation” of world leaders was enforcing “a new internationalism where the brutal repression of whole ethnic groups will no longer be tolerated”.

Many on the left knew that bombing would not help, but thought that arming the Kosovo Liberation Army (KLA) guerrillas was an alternative.

The bombing went ahead and the KLA was armed.

But far from supporting a multi-ethnic society, the Nato intervention oversaw the expulsion of 200,000 Serbs and Roma from Kosovo. The KLA was among the most enthusiastic ethnic cleansers.

More recently, after the Syrian revolution the US set out to find “trustworthy rebel partners” to arm.

The CIA offered support to sections of the opposition in September of last year. The US wanted “moderates”. This excluded both Islamist fighters and revolutionaries.

Isis, as the Islamic State was then known, used the threat of Western intervention to declare war on rebels.

One opposition fighter in Homs said, “We know that this is a pretext for them to interfere in our country to end our revolution and attack the revolutionaries.”

Already in some parts of northern Iraq protests have taken place demanding the expulsion of Arabs from Kurdish areas, as if they were all Islamic State supporters.

Poor nationalist movements can’t always choose who to source arms from.


But despite the horror at what the Islamic State is doing, Western intervention will only prolong the fighting and intensify the divisions.






Highlights

This piece is written by Rebecca of Sex and Politics and Screeds and Attitude, Cedric of Cedric's Big Mix, Kat of Kat's Korner, Betty of Thomas Friedman is a Great Man, Mike of Mikey Likes It!, Elaine of Like Maria Said Paz, Ruth of Ruth's Report, Marcia of SICKOFITRADLZ, Stan of Oh Boy It Never Ends, Ann of Ann's Mega Dub, Isaiah of The World Today Just Nuts and Wally of The Daily Jot. Unless otherwise noted, we picked all highlights.


"Iraq snapshot" -- most requested highlight.






"Let's Be Cops" -- Stan goes to the movies.

"Steve Grand wants you to stay," "Stevie Nicks' Wild Heart," "Carly," and  "Diana Ross" -- Kat, Elaine and Betty cover music.


  


"Enough is Enough," "love to love you baby," "Upside Down," "Love Hangover," "Don't Stop Till You Get Enough" and "I Love The Night Life" -- get to dancing or, in the words of Prince, shut up already, damn!


"He's got troubles" and "THIS JUST IN! GUTLESS!" -- the tough little tiger.





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